Facility Check List

(Print this page and keep it with you as a reminder on every visit)

It is important to visit as many facilities as you can, and do not settle for anything less. But what to look for when touring the facility. This list will provide you not only with the standard “is it clean and licensed” check list, but it will go far enough to help you understand the quality of life that residents have in that building.

Start your first visit with a scheduled time (most likely a Marketing Director) and try to collect as much information as you can. Try to complete following 6 steps to determine which out of 5 buildings is the most suitable for you!

  1. Is the facility properly licensed an without formal complaints?
  2. What is your first impression?
  3. Check the building for security, space and cleanliness.
  4. Talk to as many people there as you can.
  5. Most complaints come from poor diets? Approach with a question that will make them think.
  6. Activities. Activities. Activities.

At this time you have probably ruled out 2 or 3 buildings and you are ready to find out exactly how much of that sweet talk was just that to get you in, and what is really happening inside that building!

This time come unannounced this will not give them time to prepare, and you will be able to see them in a real light. Request to speak to two residents and two caregivers since they spend more time with residents and not in a desk behind a computer.

Questions for residents:

  1. How long have they lived there?
  2. How would they rate the facility?
  3. Meals.
  4. Level of care?
  5. Safety?
  6. How often do they interact with nurses, and if they are available.

Questions for caregivers:

  1. How long have they worked there?
  2. Ask if they are under staffed?
  3. How many residents are per employee?
  4. How much time would they spend with residents on activities?
  5. How much time would residents spend outside?
  6. Ask them to rate the kitchen and quality of meals?

Even thou some questions are repetitive it is important to see the consistency within the entire group, they could possibly be the best friends your loved one would have for some time.

If you have had any experiences that would help us grow our check list send us your story we would love to hear from you!